FAQs
Frequently Asked Questions
A: All orders can be placed via the website or by emailing us at orders@dockerycorp.com
How long does it take to receive an order?
A: Orders are shipped within seven business days. In some cases it may take longer depending on the order.
What if I have an issue with my order?
A: If there is an issue with your order please send the issue along with a copy of the packing slip to the like page messenger. Any issues that are less than three shirts will be refunded. Replacements will not be issued until return tracking of the merchandise is received by customer service. Return shipping will be refunded once the merchandise is returned.
We do not refund items that are returned to us because they do not meet your expectations but passed our quality control and match the mock up/lay flat.
You have 48 hours upon arrival of your order to reach out with a concern on your order
Shirts are printed as orders are placed.
What if I need a custom order?
A: Custom art must be approved by the art department. Please allow at least 24-48 hours to receive the art back.
It is your responsibility to review your invoice. Please let us know if any changes need to be made prior to paying.
Ink Color does not change. Art can not be modified.
Once an order is paid, items cannot be added and changes cannot be made.
Please review and let us know of any issues with your order within 48 hours of delivery to be eligible for a replacement.
Please note if ordered product or brand is not available we will substitute for similar product or brand
All invoices must be paid in 24 hours all sales are final.
Please direct all questions about orders and customs to our business page as we don’t always see the posts in the group and allow up to 24 hours for a response.
- Items are shipped through USPS, FedEx, or UPS. You will receive a tracking number upon shipping
- We try to ship items within 7business days
- It does normally take 3-10 days for items to arrive
Bleached apparel varies
Mock ups are enhanced to show design
Tie Dye
Tie Dye does vary for each tee and garment
Welcome to our FAQs section! Here, we're here to address any questions you might have about our unique shirt transfers.
**1. What are the transfer options available?**
We offer two fantastic transfer options: DTF transfers and Spangle transfers. Both options are priced at an affordable $4.50 per transfer.
**2. What is a DTF transfer?**
DTF (Direct To Film) transfers provide a vibrant and detailed print that ensures your design truly stands out. Each DTF transfer is available for $4.50.
**3. What is a Spangle transfer?**
Spangle transfers offer a unique touch with their sparkling, metallic finish. They catch the light beautifully, adding a touch of glamour to your design. Like our DTF transfers, Spangle transfers are priced at $4.50 each.
**4. Can I choose just one type of transfer?**
To create the shirts of your dreams, both a DTF transfer and a Spangle transfer need to be purchased. This combination ensures a captivating design that incorporates the best of both transfer styles.
**5. How do I place an order for these transfers?**
Placing an order is simple! Just head to our ordering page, select the number of transfers you need (both DTF and Spangle), and proceed through the easy checkout process.
**8. Can I customize the designs for my transfers?**
Absolutely! We welcome custom designs. Simply provide us with your artwork, and we'll ensure that it's faithfully reproduced on the transfers.
**9. What are the recommended care instructions for shirts with these transfers?**
To maintain the vibrancy and longevity of your transfers, we recommend turning the shirts inside out before washing, using cold water, and avoiding harsh detergents or bleach.
If you have any further questions or need assistance with your order, feel free to contact our friendly customer support team. We're here to help make your shirt design vision a reality!